What to Expect
We break down exactly what happens in a half-day or full-day excavation so you know what you’re paying for—and we deliver every time.
Our Service Packages
Every job includes professional setup, grease & safety checks, operator labor, machine operation, fuel, and mobilization. Materials, attachments, permits and disposal are quoted separately.
Typical Job Durations
Mobilization & Setup
Included in the $100 mobilization fee: arrival, safety checks, greasing, and site setup (~30–60 min).This prep time does not count against your booked on-site hours.
Utility Trenching
- 1’ wide × 18” deep trench: ~2 minutes per foot
- 50’ trench: 1.5–2 hours
- 100’ trench: 3–3.5 hours
Concrete Pad/Site Prep
- 10’×20’ pad (grade & level): 2–3 hours
- 12’×24’ slab: 3–4 hours
Pond/Hot Tub Excavation
- 4’×6’×2’ pond (~1,000 lb soil): 1.5–2.5 hours
- 6’×8’×3’ hot tub: 2.5–3.5 hours
Grading & Backfill
Fine‐grading a small yard area (500–1,000 sq ft) or backfilling trenches: 2–3 hours.
Cleanup & Demobilization
Machine cleanup, site walk‐through, and departure: 30–45 minutes.
Frequently Asked Questions
- What’s included in each service package?
- Every half-day and full-day booking includes the excavator, a professional operator, routine maintenance (greasing & safety checks), fuel, and mobilization (within 30 miles).
- What’s not included?
- Attachments (augers, breakers, etc.), materials (gravel, concrete, pipe), disposal/haul-off, permits, locates (811), and any surcharges (after-hours, overtime, emergency calls) are quoted separately.
- What happens if we finish early?
- You pay for the package you reserved (half-day or full-day) regardless of actual hours used. If a 4-hour half-day wraps up in 3 hours, we clear the site and depart—but the half-day rate still applies.
- Can I add attachments or materials mid-job?
- Absolutely. Just let us know before we arrive so we can quote any extra time and attachment or material fees up front—no surprises on site.
- How do weather or site delays affect my booking?
- If weather or other issues delay start time, we’ll work the full block you booked. Should conditions prevent work entirely, we’ll reschedule at no extra charge.
- What’s your cancellation policy?
We operate on tight schedules. To avoid penalties, please notify us as follows:
- 7+ days before: No fee.
- 3–6 days before: 10 % of your booking total.
- Less than 3 days: 15% of your booking total.
- Rescheduling: Requests within 7 days incur a 10 % rescheduling fee.
- Do you handle permits and utility locates?
- We DO NOT handle permits but we are happy to submit an 811 ticket on your behalf as part of the job.
Overtime Policy
If a half‐day (4‐hour) booking extends beyond the scheduled time, additional hours are billed at $200 per hour.
We strive to accurately predict how long your project will take. Overtime typically only occurs due to unannounced client requests or additions beyond the original scope of work.
Ready to Book?
Call or email us now for a tailored quote on your specific project.